Every Conversation. One Platform!
Supercharge your internal communications with channels, threads and discussions. With Omni-channel feature enjoy real time conversations with external customers through social media, email, website live chat and phone call notifications via the same familiar web and smart phone application interface.
Full centralized control of your data
- Replace WhatsApp and other consumer messaging applications with your own chat application solution with recording, monitoring, reporting, and detailed analysis.
- Easily scalable and can be integrated with What’s App, Teams, Instagram, Facebook, Twitter, email, phone calls, and yours CRM to get the most out of customer services.
- Replace commercial services like Slack with your own dedicated chat solution with better features set, with your corporate branding.
Bring together messages, projects, and tasks into one place and watch your team’s productivity rise to new heights.
Engage in contextual interactions with customers irrespective of how they contact you. Ensure long-term relationships and improved business outcomes.
Create custom messaging experiences within your app or website by integrating and white labelling CT-Chat components and enterprise features.
Extend and customise your workspace with custom apps, open APIs, powerful plugins and web-hooks.
can’t live without it
Safeguard your internal and external communications. Chat offers an on-prem solution enabling organizations to fully own their data. Our privacy-centric approach focuses on security governance, risk management, and compliance.